Team Leader

Team Leader Roles & Responsibilities PPS (Pick, Pack & Ship) * Conduct shift briefings, allocate tasks, and monitor progress throughout the shift. * Lead, motivate, and support a team of warehouse operatives to achieve daily operational targets. * Organise and process customer orders, including to customer specific requirements and ensure timely despatch of stock * Assist with picking, packing, goods in and goods out processing as & when required Communication * Complete shift handovers * Provide regular updates and reports to management * Internal discussions with fellow TL’s as and when necessary Safety * Ensure the team are working safely to ultimately achieve customer requirements * Ensure equipment is used safely and maintained appropriately * Maintain a safe working environment by ensuring you comply with statutory law, company policy & health & safety guidelines * Check that MHE check sheets are being completed daily Inbound/Outbound * Ensure deliveries are unloaded within given time scales and checked against purchase orders, reporting any errors to the parties concerned * Control loading and unloading of all internal transfer and external goods * Ensure accuracy when loading vehicles, maintaining safe load standards * Load and unload vehicles in a safe manner using manual handling or forklift equipment * Ensure Bay doors and Ramps are used in a safe and correct manner INVENTORY * Work closely with customer service and stock control to resolve order issues * Monitor and maintain accuracy of stock and inventory records. * Check orders after picking for accuracy advising warehouse staff of any errors to minimise future discrepancies * Assisting with stock investigations and customer stock takes and process optimisation activities Other * Allocate available team resources to meet daily order volumes and deadlines * Provide coaching and training to staff, ensuring multi-skilling and development across the team and maintain morale. Promote a positive, team-focused working environment with a strong emphasis * Provide the team with necessary tools and ensure smooth, efficient operations * Oversee and ensure completion of general daily duties * Manage warehouse operatives and make sure they are meeting business expectations & report non-compliance via the appropriate channels * Maintain order and care for warehouse property, equipment, and materials * Conduct team evaluations, training sessions, and safety briefings * Ensure warehouse projects are completed and meet the required standards * Demonstrate a keen eye whilst working under pressure. * Overall objectives will be further developed in line with the company’s strategic objectives