Property/Facilities Manager

Job Description General Responsibilities • Deliver a high-quality property and facilities management service in line with industry best practice, contractual obligations, and statutory requirements. • Manage on-site building managers and operational staff in delivering facilities services. • Work collaboratively with internal teams including accounts, leasing, and legal. • Attend meetings with stakeholders including clients, contractors, and tenants regarding day-to-day property matters. Day-to-Day Duties • Manage a portfolio of multi-let properties, including central London and West End offices, retail, industrial, and mixed-use assets across London and nationwide. • Prepare and manage service charge budgets, in collaboration with senior management and finance teams. • Supervise on-site staff and procure/manage external contractors for maintenance and service delivery. • Assist with financial forecasting and annual maintenance planning. • Liaise with finance teams on budget availability and monitor expenditure monthly. • Review and streamline contractor invoicing processes. • Approve invoices within delegated authority levels. • Act as a key point of contact for tenants on both common area and demised premises issues. • Interpret lease clauses, including obligations and liabilities. • Support mobilisation of new management instructions, particularly for multi-let service charge properties, including: – Service charge apportionments – Budget preparation and review • Maintain a strong understanding of property management accounting functions, including: – Credit control – Service charge queries • Support delivery of facilities management projects, including major repairs and refurbishments. Health & Safety • Ensure implementation of all required health and safety procedures. • Maintain compliance with internal health and safety policies. • Carry out any additional duties required to meet operational procedures and contractual obligations