Customer Service Administrator

Our client based near to Sutton Coldfield are currently recruiting for a Customer Service Administrator to join their team on a full time, permanent basis. This role will involve working with customers from initial enquiry, and building a rapport with them, so you must be a confident communicator. You will need to have excellent IT skills with the ability to learn new systems with ease. Main duties of the Customer Service Administrator role include: * Handling customer enquiries via telephone and email * Assisting customers with any queries they may have * Input data into the system * Resolve any issues and escalate where necessary * Follow up with clients to ensure they feel supported * General administrative duties as required This is a full time, permanent role working Monday to Friday and is fully office based. It is a great opportunity for someone who is looking to join a busy company who offer excellent benefits and opportunity for career growth. If you feel you have the right skills and experience, please apply now stating why you would be suitable