Job 1000 van 1000

Location

Tamworth
West Midlands
United Kingdom

Date Published:

2026-03-18

Online to:

2026-05-17
Pound 26400.00 Annum

Customer Service Administrator

We’re looking for a proactive Customer Service Administrator join a successful manufacturer and supplier of a wide range of products for the construction industry. What you’ll do * Process orders, call-offs, quotes and customer enquiries (email & phone) * Liaise with branches, Key Account Managers, Technical and Estimating teams * Monitor stock, deliveries, shortages and service issues * Produce accurate weekly/monthly reports and track KPIs * Flag delays, resolve issues and keep customers informed * Support continuous improvement of CSO processes What we’re looking for * Strong customer service and communication skills * Highly organised with great attention to detail * Confident using Excel and producing management reports * Calm under pressure and able to manage a busy workload * Self-motivated, team-focused and driven * Comfortable working with multiple stakeholders and Teams meetings

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