Bertelsmann is a media, services and education company that operates in about 50 countries around the world. It includes the broadcaster RTL Group, the trade book publisher Penguin Random House, the magazine publisher Gruner + Jahr, the music company BMG, the service provider Arvato, the Bertelsmann Printing Group, the Bertelsmann Education Group, and Bertelsmann Investments, an international network of funds. The company has 117,000 employees and generated revenues of €17.1 billion in the 2015 financial year. Bertelsmann stands for creativity and entrepreneurship. This combination promotes first-class media content and innovative service solutions that inspire customers around the world Salary: £34,068.06Location: Hams HallHours: 40 hours per week, Monday to Friday 8.30-17.00 We are looking for a motivated Operations Supervisor to join our team at our Hams Hall, Coleshill site. In this role you will support the day to day running of the warehouse operations, ensuring productivity, quality and safety regulations are met while leading and developing your team. Your Tasks Supervise daily warehouse operations and team performance Support planning and coordination of workloads to meet operational targets. Monitor KPI's and ensure productivity and quality standards are achieved. Provide leadership, coaching and support to team members. Ensure compliance with health and safety procedures Work closely with management to improve operational efficiency Handle staff queries, attendance and performance management where required. Your Profile Previous experience in a supervisory role within a warehouse or logistics operations Strong leadership and team management skills Good organisational and communication skills Ability to work in a fast paced environment Knowledge of warehouse systems, SAP knowledge is highly desirable. We Offer 25 days annual leave plus 8 bank holidays with the option to purchase up to an additional 5 days Pension contribution A life assurance policy that pays out 4 x Salary Employee Assistance Programme that provides you with confidential support, information, and advice to help you Employee Discount Scheme through Benefit Hub Free car parking Profile