Site Relationship Manager (Digital for Operations)

Site Relationship Manager (Digital for Operations) Filton (Hybrid – approx. 60% onsite) 35 hours per week | Long-term contract opportunity £26.16 per hour PAYE or £35.0 per hour Umbrella Contract: 6 Months + The Role We’re looking for an experienced Site Relationship Manager (SRM) to act as the strategic interface between Digital/IT functions and a large industrial manufacturing site. This is a business-facing, relationship-driven role focused on enabling operational delivery, shaping the site-level digital roadmap, and ensuring digital solutions effectively support shop-floor and operational teams. You’ll work closely with site leadership, operations, and digital teams to align priorities, manage demand, and drive adoption of digital solutions — acting as a trusted advisor rather than a hands-on technical specialist. What You’ll Be Doing * Build and maintain strong, trusted relationships with site leadership and operational stakeholders * Act as the single focal point for all Digital/IT activities at site level * Shape and maintain the local digital strategy and roadmap aligned to business priorities * Translate operational needs into clear digital demand and priorities * Coordinate digital deployments, ensuring alignment with production activities * Promote digitalisation and automation using existing digital products and services * Ensure business continuity for digital solutions used across the site * Lead stakeholder communication during incidents and support root cause analysis * Champion cyber security awareness and good IT/OT practices on site * Drive continuous improvement, challenge existing ways of working, and support change * Work with suppliers and service partners to monitor performance and service levels What We’re Looking For * Strong stakeholder and relationship management experience * Background in IT, Digital, or Technology-enabled roles (hands-on technical delivery not required) * Experience working in an industrial, manufacturing, or operational environment * Understanding of how digital and IT solutions support shop-floor operations * Confident communicator, able to engage with both operational teams and senior leaders * Experience coordinating across multiple digital or IT domains Nice to Have * Experience in roles such as IT Business Partner, Digital Business Partner, or Site IT Lead * Exposure to IT/OT environments * Awareness of cyber security practices in operational settings Additional Information * Hybrid working available, with regular on-site presence required * Occasional travel may be required * Role requires eligibility for export control / security clearance * Long-term assignment with potential extension Apply now to take the next step in your career