Location: Peterborough Department: Service – Aftermarket Contract: Permanent Hours: 40 hours per week (08:00–16:30) Role Overview Customer-facing Service Engineer responsible for diagnostics, servicing, and repair of construction, agricultural, industrial, and recycling equipment within the dealership territory. Deliver high standards of workmanship and world-class customer service while building strong client relationships and liaising with manufacturers. Key Responsibilities * Service, maintain, and repair diesel generator sets and plant machinery * Conduct site surveys, installations, commissioning, and load banking * Perform emergency breakdown callouts * Control system wiring and PLC/Deep Sea/Deif programming * Attend product training courses * Work flexibly, including unsociable hours when required Requirements * NVQ Level 2 (minimum) in Plant Engineering/Servicing & Maintenance * Mechanical/Electrical engineering background (18th Edition beneficial) * Experience with hydraulics, transmissions, axles, cam-bus systems, and heavy plant machinery * Strong diagnostic and technical skills; able to work independently * Professional customer-facing skills * Clean UK driving licence and right to work in the UK * Must live within 30 minutes of the depot Skills & Attributes * Strong communication and teamwork * Good time management and problem-solving skills * Commercial awareness and adaptability * Self-motivated with a proactive approach Benefits * Competitive pay + overtime (enhanced rates) * Company van, fuel card, tools, uniform, and mobile device * Pension scheme and life assurance (4x salary) * 22 days holiday + bank holidays (increasing with service) * Sick pay scheme * Private medical (contributory) & health support services * Employee assistance programme & retail discounts * Training and career progression opportunities * Employee referral bonus scheme