Store Manager

BJ177 – Store Manager Location: Knutsford Salary: £40,000 - £50,000 Per Annum (DOE) Working Hours: 40 hours Per Week. Overview: First Military Recruitment are currently recruiting for a Store Manager on behalf of our client based in Knutsford. This is an excellent and exciting opportunity to join a rapidly expanding retail business with an excellent opportunity of career advancement in the Tiling industry. Duties and Responsibilities: To lead and manage the day to day operations of the office & warehouse team To ensure goods are despatched & received by customers on time and accurate to the order To provide an industry leading service which is cost effective, compliant with all current legislation, and as safe as reasonably practicable To manage the main warehouse staff so they perform their functions efficiently and effectively Ensure branch is opened and closed on time and staffed to a satisfactory level, managing the rota & holidays. Recording absence in the correct manner. To provide front line customer service for customer orders, refunds and complaints To ensure customer complaints are resolved in a cost-effective way whilst maintaining a high level of customer satisfaction To ensure invoices & payments are made on time (including wages) Lead the direction and motivation of staff to create a driven and engaged workforce Lead first line response (eg. challenge and report if necessary) to disciplinary or performance issues and monitor and engage to tackle issues at early stages Lead development of staff skills through delivering and suggesting training. Identify areas for improvement and lead their personal development using all resources available Skills and Qualifications: Experience within a tiling showroom, tile warehouse, or builders’ merchant Handling bulk orders, quick turnarounds, and urgent site requirements Understanding trade pricing, margins, and credit accounts 2 years+ Management experience Experience leading and motivating Sales Advisors and Warehouse individuals. Have a proven track record of achieving sales targets and generating new business Be enthusiastic and proactive about selling and be able to inspire staff to achieve high levels of customer service BJ177 – Store Manager Location: Knutsford Salary: £40,000 - £50,000 Per Annum (DOE) Working Hours: 40 hours Per Week