Systems Analyst - Civica

Our client is currently looking to recruit a Systems Analyst on an initial 3 month contract. System Administrator – Housing Systems (Civica Cx) £350 - £450 per day inside IR35 Warwickshire - 1 day a week, 4 from home Are you an experienced systems professional with exceptional attention to detail and a background in housing or financial systems? We are seeking a confident and organised System Administrator to support the effective operation, maintenance and ongoing development of our Housing Information Management System (Cx) and associated income processes.  This is a pivotal operational role within the Communities & Homes service, ensuring the accurate processing of housing income (circa £18m annually), maintaining system integrity, and supporting colleagues across Housing, Income, Finance and IT. You will take responsibility for the day-to-day administration of the housing system and associated financial processes, ensuring accuracy, compliance and continuity of service delivery. Financial & Income Processing Managing daily Direct Debit and BACS files (ARUDD, ADDACS, AUDDIS) Processing cash payment files Uploading daily and monthly Universal Credit files Maintaining reconciliation spreadsheets and resolving discrepancies Monitoring and investigating suspense accounts Liaising with Income, Benefits and Finance teams to resolve payment issues System Administration Day-to-day administration of the housing system (Cx), including user accounts and permissions Monitoring scheduled processes and resolving failures Supporting system upgrades and configuration updates Working with IT and third-party suppliers to resolve technical issues Supporting system interfaces between housing and corporate systems Reporting & Data Producing statutory and operational returns (CORE, LAHS, LADR, NFI) Supporting KPI reporting requirements Maintaining and improving data quality and report accuracy Assisting with regulatory compliance and audit requirements About You We’re looking for a methodical and analytical professional who thrives on accuracy and continuous improvement. You will: Have experience administering housing, income or financial systems Understand Direct Debit and BACS processing Be experienced in financial reconciliations Be confident investigating discrepancies and resolving complex issues Manage competing deadlines and cyclical workloads effectively Communicate clearly with both technical and operational colleagues Possess strong Excel and reporting skills Experience within local government or social housing would be highly desirable. This is a fantastic opportunity to join an established organisation with potential for contract extensions