CST Support Engineer

Controls Support Engineer 📍 Location: Heathrow Airport (All Terminals) 💰 Salary: Circa £40,000 Basic + £900 per month shift allowance (£10,800 per annum) + Overtime  ⏰ Hours: 42 hours per week (Shift-based) - 4 on, 4 Off (12 hour days & nights) 📄 Contract: Permanent 🚀 Start date: ASAP preferred *Sponsorship not available* The Opportunity We’re supporting a major aviation systems provider at Heathrow who are looking to appoint an experienced Controls Support Engineer to join their specialist controls team. Working within a live baggage handling environment, you’ll take ownership of investigating and resolving complex low-level control faults, analysing data, and driving optimisation across critical systems. This role requires someone confident working across both low-level controls and the wider electro-mechanical and high-level interfaces. Airport experience is highly desirable. Key Responsibilities Lead complex and critical control-related incidents Interface directly with Duty Managers and high-level teams during P1/P2 events Fault-find communication issues between HLC and LLC components Oversee 2nd/3rd line support for integrated technologies Act as the system expert for specialist OEM controls Maintain and update specialist OEM PLC and Safety PLC systems Drive incident resolution within agreed SLAs Provide accurate technical handovers between shifts Support and maintain software repositories and version control systems This role suits someone detail-oriented, technically inquisitive, precise and confident within their area of expertise. Strong communication skills and the ability to build customer relationships are essential. Qualifications & Experience HNC (or equivalent) in Electrical / Controls Engineering Strong PLC knowledge essential (OEM experience beneficial) Experience with software version control Knowledge of fieldbus and drive technologies Proven fault-finding and problem-solving experience Airport or material handling systems experience preferred Heathrow baggage system knowledge advantageous What’s On Offer 28 days annual leave (excluding public holidays) Private medical cover Enhanced wellbeing membership (including fast GP access and reward-based benefits) Pension scheme (5% employer contribution) Cycle to work scheme Childcare salary exchange scheme Recognition and reward platform Genuine career progression opportunities within a technically complex environment If you’re looking for a technically challenging role within one of the UK’s busiest aviation environments, and you thrive in high-pressure, high-performance systems, APPLY NOW