Resident Advisor

Resident Advisor Location: Belfast BT1 Hours: Monday to Friday 9.00am to 5.30pm 37.5 hours per week Contract: Temporary ongoing starting ASAP Pay Rate: £12.22 per hour About the Role We are looking for a friendly, approachable, and proactive Resident Advisor to join our student accommodation team. This is a people-focused role at the heart of the residence, supporting students and helping create a safe, welcoming, and inclusive environment. Key Responsibilities Meeting and greeting students, visitors, and contractors in a professional and warm manner Acting as the first point of contact for accommodation-related queries Supporting students with any issues relating to their accommodation Providing guidance on residence policies and procedures Covering reception duties, including answering calls and emails Logging maintenance requests and liaising with relevant teams Assisting during student arrivals, departures, and key collection Supporting wellbeing initiatives and community-building activitiesWhat We’re Looking For Excellent communication and interpersonal skills Calm and confident approach to problem-solving Strong organisational skills and attention to detail Ability to handle sensitive situations with discretion Good IT skills (email, booking systems, Microsoft Office) Previous experience in customer service or student accommodation is advantageousIf you are enthusiastic about supporting students and enjoy working in a fast-paced, people-centred environment, we would love to hear from you