Front of House Assistant

Job Title: Front of House Assistant Job Location: Sandown Park Reporting to: Front of House Manager Place in Organisation: Operations Team Salary: Competitive + Performance Bonus + Benefits Hours: Full time (flexible, incl. evenings & weekends) MAIN PURPOSE OF JOB An iconic motorsport venue is seeking a dynamic and customer-focused Front of House Assistant to cover reception and catering operations at Daytona Sandown Park. This is a hands-on role responsible for delivering exceptional customer service, and ensuring high standards of presentation, sales performance, and operational efficiency. Key Responsibilities: * Meeting & greeting customers promptly upon arrival * Provide friendly and first-class customer service * Sign in drivers to their scheduled events, issuing race uniform and assisting with any other requirements * Upsell and cross-sell Race events and merchandise to ensure that sales and individual targets are met * Manage phone, email and face-to-face enquiries effectively * Ensure all Front of House and customer facing areas are always maintained and well presented * Provide administrative support to the Venue Management team What We’re Looking For: * Hospitality or venue-based FOH experience * Strong communicator * Commercial mindset with sales experience * High energy and thrives in a fast-paced environment * Confident using Excel & Word for basic reporting * Flexible across all 7 days of operation Why Daytona? Be part of a leading motorsport venue offering unforgettable customer experiences and a passionate, fast-moving team environment. Ref: FOHMSP