Supply Chain & Sales Administrator

Supply Chain & Sales Administrator Location: Swavesey, Cambridgeshire (Hybrid working) Salary: £30,000–£35,000 Type: Full-time, Permanent A growing technology and manufacturing business is seeking a Supply Chain & Sales Administrator to provide operational and administrative support across supply chain, production planning, and sales functions. This is a varied, hands-on role ensuring efficient order processing, accurate documentation, and smooth coordination between internal teams, suppliers, and customers. The Role Reporting to the Supply Chain & Production Planning Manager, you will support shipping, purchasing, stock control, and sales order administration while acting as a key point of contact for customer and supplier queries. The position requires strong organisation, attention to detail, and the ability to manage multiple priorities in a fast-paced environment. Key Responsibilities Supply Chain * Prepare shipping documentation, invoices, and export paperwork * Pick, pack, and dispatch products; liaise with couriers via online portals * Raise purchase orders and related supply chain documentation * Organise supplier quotes and monitor order status and delivery schedules * Issue production paperwork, kitting documentation, and manage returns/shortages * Support stocktaking, cycle counts, reconciliation, and reporting * Provide cover for the Supply Chain Manager when required Sales & General Administration * Enter sales orders onto the ERP system and issue acknowledgements * Advise customers on availability and shipping dates * Process RMAs, credit notes, and loan stock administration * Maintain sales order tracking and customer documentation * Support weekly sales reporting and audit documentation * Assist with customs clearance and courier invoice checks * Act as a point of contact for customer order and delivery queries * Handle incoming calls and general administrative support as required Requirements * Previous experience in an administrative role (supply chain, sales, or operations preferred) * Experience with international shipping documentation * Strong organisational skills and high attention to detail * Competent in Microsoft Office (Excel, Word, Outlook) * Ability to learn ERP/order processing systems * Good written and verbal communication skills * Comfortable working independently and as part of a team * Ability to lift boxes up to 20kg * Experience working within ISO 9001 environments advantageous What’s on Offer * £30k–£35k salary * Hybrid working in Swavesey * Varied role across supply chain and sales functions * Supportive, growing organisation * Opportunity to broaden operational and commercial experience