Sales Support Administrator

Sales Support Executive Freight Industry Castle Donnington £26,000 to £27,000 per annum We are recruiting for a Sales Support Executive to join a busy and fast paced sales freight office. This is an important role working in a team handling a high number of day-to-day quotations, communicating across departments internally as well as with our client airlines and agents both locally and overseas. Responsibilities: * Prepare and process new sales quotations via the CB platform * Follow up on quotes via telephone and email to convert opportunities into bookings * Manage a high volume of daily quotation requests accurately and efficiently * Communicate effectively with internal departments, airlines, and overseas agents * Support the continuous improvement of the quote management system * Deliver high levels of customer service at all times Skills & Experience * Strong customer service skills * Excellent written and verbal English * High level of accuracy and attention to detail * Strong organisational and administrative skills * Strong IT skills * Ability to work effectively under pressure in a fast-paced environment * Ability to work independently and as part of a team * Quick to learn with a proactive approach * Self-motivated and solutions-focused Previous customer service / admin experience within the Freight industry would be an advantage however, if you have strong transferable skills and a desire learn the freight industry we are keen to hear from you