Deputy Manager – Residential Care and Support ...

Job Title: Deputy Manager – Residential Care and Support Services Location: South Wales / Vale of Glamorgan (Region) Job Overview: An opportunity is available for a Deputy Manager to join a leading organisation specialising in residential care and support services for adults with learning disabilities and complex needs. The Deputy Manager will work across multiple service sites, providing high-quality leadership within a person-centred, safeguarding-compliant environment. This role emphasises supporting positive well-being and independence for individuals, while maintaining operational excellence and team development. Key Responsibilities: * Collaborate closely with the service manager and staff to uphold the organisation’s high standards of support and care. * Lead, mentor, and develop a team of support workers, promoting best practices in health and social care. * Support individuals through 1-1 tailored approaches for promoting independence and overall well-being. * Participate in an on-call rota to ensure continuous support and oversight. * Work within residential and respite settings, handling complex needs and behaviours in a supportive, safe manner. * Contribute to safeguarding protocols, ensuring compliance with industry regulations and policies. * Utilise electronic systems and Microsoft Office programs to support operational activities. Candidate Profile: * Holds a QCF Level 3 in Health & Social Care or equivalent, with a commitment to achieving Level 4. * Experience working with adults with learning disabilities and complex needs in residential or respite settings. * Possesses strong communication skills, reliability, and trustworthy character. * Be adaptable and proactive with a positive outlook that encourages growth within the team. * Commitment to continuous professional development and best practice sharing. * A driver’s licence is essential for travelling between service sites. Benefits of the Role: * Competitive salary of £32,136. * 40 hours per week with a contributory pension scheme. * Confidential Employee Assistance Programme accessible 24/7. * Paid training and development, including recognised qualifications (level 2 to 5 in Health & Social Care). * Attractive employee benefits, discounts on shopping, leisure, and household expenses. * Generous referral scheme. Additional Details: Please note that sponsorship is not available for this role. The position involves managing care for adults with learning disabilities and/or complex needs, with some behaviours presenting challenges but offering rewarding opportunities for professional growth. Final Paragraph: Vetro Recruitment acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Vetro is an equal opportunities employer and decisions are made on merit alone