Office Assistant

Job Title: Office Assistant Job Summary We are seeking a reliable and organised Office Assistant to support daily administrative operations. The ideal candidate will be detail-oriented, professional, and comfortable managing schedules, communicating with clients, and handling general office tasks. Experience in Microsoft Office is preferred. Key Responsibilities • Make outbound calls to client’s schedule appointments and maintain calendars • Coordinate and confirm client appointments • Answer and direct incoming phone calls in a professional manner • Make outbound calls to clients for follow-ups, reminders, and information requests • Manage email correspondence and respond to inquiries • Prepare, edit, and format documents using Microsoft Office (Word, Excel, Outlook) • Maintain organised filing systems (physical and digital) • Perform data entry and maintain accurate records • Assist with general administrative tasks as needed Qualifications • Experience in an administrative or office support role • Experience in Microsoft Office Suite • Strong verbal and written communication skills • Excellent organisational and time management abilities • Professional phone etiquette • Ability to multitask and prioritize workload effectively Skills & Competencies • Attention to detail • Customer service orientation • Dependability and punctuality • Ability to work independently and as part of a team • Problem-solving skills Work Environment • Office setting • Standard business hours (with occasional flexibility as needed) 9am-5pmF