Part Sales Administrator

Job purpose: Provide administrative support to the Part Sales function. Key Responsibilities: (Key Tasks) Provide administrative support to the part sales process as directed by the Part Sales Manager Compile and maintain customer order update reports on a weekly basis for key customers Assist in managing the spares customer update mailbox, liaising with Planning, Purchasing and Production to obtain information Maintain spreadsheets, databases and filing systems Identify opportunities to improve the efficiency of routine administrative activities Be commercially aware when dealing with customer issues Follow company and departmental procedures ensuring tasks are out efficiently whilst ensuring good housekeeping and working practices Any other duties, as required by the company Accountabilities: (Deliverables) Provide administrative support to the Part Sales area of the business Facilitate positive customer experience by supporting the administrative requirements of customer support Education/Qualifications (essential): GCSE English and Maths (or equivalent) Technical Competencies (essential): Competent in the use of MS office applications Technical Competencies (desirable): Previous experience of ERP/MRP processes Experience of Microsoft Navision (Business Central) Awareness of ISO 9001 QA systems Awareness of export, legal and SOX compliance Key Skills (essential): Team player Good communication and organisational skills Experience (essential): Previous experience in a customer facing environment Previous experience in an administrative role QHSE Competencies: Maintain behaviour in compliance with Forum HSE requirements. Maintain responsibility and accountability through personal commitment and behaviour. Report any unsafe or environmentally unsound acts and conditions to their immediate Supervisor such that remedial action can be taken to manage the risk