Workshop Controller & Quality Controller

Workshop Controller & Quality Controller Role Overview: We are seeking a proactive Workshop Controller & Quality Controller to lead our workshop operations and ensure every vehicle meets our rigorous safety and quality standards. This is a "hands-on" leadership role where you will be responsible for the entire repair lifecycle—from allocating work to technicians to the final quality sign-off and road test. Working Hours: * Monday to Friday: 08:00 – 17:00 * Shift Pattern: 40 hours per week, Monday to Friday * Lunch: 1-hour unpaid lunch break Workshop Controller & Quality Controller Key Responsibilities: * Workflow Management: Optimise workshop productivity by allocating jobs based on technician skill sets and ensuring all repairs are completed within agreed timescales. * Quality Assurance: Perform final multi-point inspections and road tests on all vehicles to ensure "Right First Time" delivery to manufacturer standards. * Team Leadership: Supervise, coach, and motivate a team of technicians and apprentices, maintaining a high-performance culture. * Process Compliance: Ensure all work is documented accurately and complies with Health & Safety (HSE) and environmental regulations. * Communication: Act as the primary liaison between the workshop and service advisors to provide real-time updates on vehicle progress and parts requirements. What We’re Looking For from the Workshop Controller & Quality Controller: * Experience: Proven experience in a workshop control, supervisory, or senior technician role within a busy automotive environment. * Technical Excellence: NVQ Level 3 (or equivalent) in Vehicle Maintenance and Repair; an eye for detail is essential for the QC aspect of this role. * Leadership Skills: Ability to lead a team under pressure while maintaining a positive workshop environment. * Licensing: A full, valid UK driving licence is required for vehicle road testing. * IT Literacy: Confident using workshop management systems i.e. Autoflow and Audatext Workshop Controller & Quality Controller Salary: Competitive basic salary £35,000 – £45,000 depending on experience