Policy & Support Officer

Andy File Associates Limited is working as a Recruitment Business on behalf of our client with regards this temporary position of Policy Support Officer. Policy & Support Officer Team: Business Operations Reporting to: Head of Business Operations Location: Sheffield, S1 Contract Type: Temporary Hours: 37 hours a week flexible working Pay Rate: £18.62 per hour Role Purpose This role provides proactive, professional, and confidential support to Executive and Senior Directors, enabling them to operate efficiently and effectively. The postholder plays a central role in ensuring smooth day-to-day operations, supporting strategy delivery, and maintaining high standards of service across the organisation. Principal Accountabilities * Acting as first point of contact for internal and external stakeholders * Managing complex diaries, appointments, meetings and travel arrangements * Proactively managing inboxes and prioritising urgent matters * Drafting professional correspondence aligned to organisational priorities * Delivering high-quality operational and business support to Executive Team and Directors * Commissioning and supporting production of briefings, reports, and presentations * Undertaking research and preparing performance analysis reports * Managing and coordinating specific projects through to completion * Servicing meetings including agenda setting, minute taking and action tracking * Leading organisation of directorate-wide events within budget * Coordinating briefing and speech requests * Undertaking additional duties as required Knowledge, Skills & Experience Essential: * Proficient in Microsoft Office and internet-based research * Strong collaborative working experience * Excellent interpersonal skills, confident engaging at all levels * Exceptional written and verbal communication skills * Strategic thinking ability with proactive problem-solving skills * Strong analytical skills with ability to interpret large volumes of information * Ability to deliver high-quality work to tight deadlines * Professionalism in fast-paced, high-pressure environments Desirable: * Degree-level education or equivalent experience * Knowledge of Local Government practice and governance * Experience drafting presentations and briefings