Account Manager

Energy Account Manager Birmingham (Hybrid - 2 days in office) Full-time (Monday-Friday) Salary: £25,000 - £28,000 (depending on experience) A growing, purpose-driven utilities organisation is looking for an experienced Energy Account Manager to join its Customer Operations team, managing key B2B clients and delivering outstanding service. The Role: * Act as the main contact for strategic B2B customers and partners * Manage queries end-to-end, ensuring timely resolution * Collaborate across teams to deliver a seamless customer experience * Produce regular customer reports and insights * Lead client review meetings and maintain strong relationships What We're Looking For * B2B customer service or account management experience within the Energy industry * Strong stakeholder management and communication skills * Highly organised, able to manage multiple priorities * Confident using Excel What's in it for you? * Hybrid working * Collaborative, supportive team and culture * Opportunity to work with high-value clients and make an impact * Play a key role in shaping and improving customer experience Get in touch with VIQU Energy for a private discussion about this role. You can also contact Lily Moore directly through our website. Referral Bonus: Have someone in mind for this position? We offer rewards of up to £1,000 for successful introductions (T&Cs apply). To stay up to date with the latest industry opportunities, follow @VIQU Energy online