Vehicle Management and Reservations Operative

Vehicle Management and Reservations Operative | Swansea SA4 4LL | Full time | Circa £28,500 pa As one of the leading vehicle rental specialists in the UK, there has never been a more exciting time to join our team of customer-focused professionals. With an expanding national network of locations and a fleet size of over 10,000 vehicles, our success is carried squarely on the shoulders of the people we employ. A subsidiary of the family-run CEM Day Motor Group, Day’s Rental was established in 1956 and is proud to uphold the principles and high standards embedded throughout the Group. Award-winning service, delivered by great people and made possible by the investment and trust we place in all our workforce, makes Day’s Rental a great place to build a career in the motor industry. What can Day’s Rental give to you? The successful candidate will receive the following benefits: 6.2 weeks annual leave, inclusive of bank holidays, based on contractual hours Long service annual leave awards Contributory pension scheme* Life assurance (death in service)* Staff discounts (vehicles, parts, servicing, vehicle hire, finance) Friends and family discounted leasing Free onsite parking Cycle to work schemes Discounted uniform * Eligibility after a qualifying period of continuous service. Are you the right person for the job? It is desirable that the successful candidate has previous vehicle administration and call centre experience, though applications from those with skills in a customer service or administrative roles will be considered Applicants will have excellent communication skills, both written and verbal, via the telephone Candidates must have the ability to interpret customer requirements and guide them to the most appropriate vehicle rental solution The candidate must have the ability to work on their own initiative as well as part of a team Be computer literate Be eligible to work in the UK What will your role look like? Report to the Central Reservations and VMS Manager Support our customers’ fleet service requirements Serve customer rental enquiries What’s next? It’s easy! Click “APPLY” now! We can’t wait to hear from you! Your data will be handled in line with GDPR