Road Freight Operator - Customer Service Location: Trafford Park, Manchester Salary: £28,000 - £33,000 (DOE) Are you working in freight forwarding and ready to take the next step in your career? We're partnering with a truly global logistics organisation with an excellent reputation in the market and exceptionally low staff turnover. Due to continued growth, they're looking to add an ambitious individual to their Road Freight Customer Solutions team at their Trafford Park office. This role is ideal for someone with 1-3 years' freight forwarding experience who wants more responsibility, exposure to international operations, and clear progression opportunities within a supportive, well-structured business. What's on Offer Competitive salary of £28,000 - £33,000 23 days holiday plus bank holidays Monday to Friday, 9:00 - 5:30 Healthcare scheme Retailer discount scheme Bonus structure Genuine room to grow and progress within a global business The Role As part of the Road Freight Customer Solutions team, you'll be responsible for: Managing end-to-end road freight shipments Acting as a key point of contact for customers, providing first-class service Coordinating with internal teams, hauliers, and overseas offices Handling quotes, bookings, and documentation Proactively solving customer and operational challenges About You 1-3 years' experience in freight forwarding (road freight experience preferred) Ambitious, motivated, and keen to progress your career Strong communication and customer service skills Organised, detail-focused, and commercially aware WR Logistics are the #1 recruitment partner for all vacancies in the logistics industry. We recruit in the UK & USA for permanent jobs. WR is acting as an Employment Agency in relation to this vacancy