Managing Consultant - Operating Model Redesign &...

Managing Consultant - Operating Model Redesign & Service Transformation Permanent Location: UK Based - Client-site travel as required Must be Eligible to work in the UK - Cannot provide sponsorship A growing consulting firm is seeking an experienced Managing Consultant to lead high-impact service operations transformation and operational improvement programmes across complex service-sector environments. This role sits at the centre of delivery leadership - blending Operating-Model Design, Service Operations & Improvement, Transformation Delivery, Capability Uplift & Performance Optimisation.    You will guide clients through both diagnostic and hands-on implementation phases, ensuring measurable outcomes across - Process, People, Data & Technology.    Role: Operating-model redesign & service transformation Customer journey optimisation Transformation recovery & turnaround Multi-workstream programme delivery Governance, risk & commercial oversight Benefit realisation & performance improvement Capability building & sustainable change You will: Lead workstreams or mid-scale programmes Act as a trusted advisor to senior operational leaders Facilitate workshops, diagnostic assessments & journey redesign Translate strategy into actionable roadmaps & delivery plans Provide structured governance and delivery discipline Coach blended teams across consultants, associates & client stakeholders Experience Required: Proven track record delivering transformation, operational change or service-improvement initiatives Background within service-sector environments - Financial Services experience advantageous Exposure to Technology-enabled change - Automation, Digital Tooling, AI-Supported Service Improvements Strong analytical capability and structured problem-solving Comfortable influencing at Senior Leadership and Board Level Hands-on, pragmatic & collaborative approach - focused on making change real, not just producing decks. Keywords: #ManagingConsultant #ServiceOperations #OperationalImprovement #OperatingModel #Transformation #FinancialServices #ConsultingCareers #ChangeManagement # Process, People, Data & Technology. T6/MN/ (phone number removed)