Aviation Logistics Coordinator

Aerospace Logistics Coordinator Location: Miami, FL Job Type: Full-Time | On-Site Hours: Monday to Friday (shifts determined by Country Management) About the Company Our client is a global aerospace freight and logistics specialist, privately owned and operating successfully for over 20 years. Renowned for delivering time-critical and mission-critical logistics solutions, they support customers worldwide with precision, speed, and reliability. Position Summary The Logistics Coordinator plays a key role in managing and optimizing day-to-day logistics operations while delivering exceptional customer service in a fast-paced, time-sensitive environment. This position requires a proactive, detail-oriented professional with strong experience in time-critical air freight, including AOG (Aircraft on Ground) shipments. Key Responsibilities Oversee daily operations to ensure the timely and efficient movement of time-critical shipments Coordinate air freight movements, ensuring full compliance with industry regulations and operational standards Prepare and issue accurate customer quotations based on routing, service level, and shipment requirements Liaise with airlines, carriers, and vendors to ensure seamless execution and rapid issue resolution Prepare and raise AWBs, ensuring all supporting documentation is correctly obtained, including: Dangerous Goods declarations Commercial invoices Customs and regulatory paperwork Act as the primary point of contact for customers, delivering high-quality service and responsive communication Proactively provide real-time shipment updates to manage customer expectations Resolve customer queries and operational challenges quickly and professionally Collaborate with internal teams to improve workflows and operational efficiency Support continuous improvement initiatives to reduce turnaround times Assist with additional tasks and special projects as assigned by management Core Competencies Attention to Detail: Maintains accuracy across documentation, data entry, and scheduling Time Management: Effectively prioritizes tasks in a high-pressure, deadline-driven environment Communication Skills: Clear, professional verbal and written communication with customers and partners Problem Solving: Responds calmly to disruptions, identifying practical solutions under pressure Customer Focus: Maintains a service-first mindset at all times Adaptability: Flexible and composed during urgent reroutes, after-hours issues, or last-minute changes Team Collaboration: Works seamlessly across departments Initiative: Proactively identifies risks, follows up, and improves processes Industry Knowledge: Strong understanding of air freight and time-critical logistics workflows Required Skills & Qualifications Minimum 3 years' experience in logistics or freight forwarding Proven experience in time-critical logistics and aviation AOG shipments Strong knowledge of air freight procedures, routings, and documentation Excellent written and verbal communication skills High level of accuracy and attention to detail under pressure Working knowledge of import/export customs procedures Flexibility to work outside standard hours when required Fluent in English (spoken and written) Preferred Qualifications IATA Dangerous Goods Awareness certification (or willingness to obtain) Experience preparing freight quotations and understanding rate structures and margins Familiarity with customs clearance documentation Knowledge of Incoterms and international trade compliance Experience working in a 24/7 time-critical logistics environment