Administration Support Assistant

Manpower Recruitment are working with an established client, on outskirts of Oxford and close to Abingdon, Oxfordshire, who are looking for a Full Time Administration Support Assistant to support with a small, friendly, busy office. Ideally you would be from a Trade or Construction background, but not essential, as full training will be given. The role is Monday-Friday 8.30am-5pm Salary for the role is £28000pa. Full UK Licence needed due to location The Company We deliver new roofs and repairs to the local community. Our customers include, social housing response teams, private residents, MOD contracts, Schools and Churches. Our dedicated hard-working team are called upon for roofing emergencies, planned repairs and the delivery of high-profile larger projects.We are currently seeking a new team player who enjoys helping people. Someone who enjoys multi-tasking to enable them to make a positive difference to customers and co-workers. Role responsibilities and purpose Adding daily job request to an excel spreadsheet Respond and allocate customer requests for quotes and support to the team Communication with customer/clients over the phone and via e mail Proactive calls to residents alerting them of scaffolding and roofing work schedule Flag jobs that can be invoiced by the Finance Manager Support the scheduling of roofing projects Collaborate with the office team to introduce a ticketing system (Zendesk) Support the pilot of a scheduling portal for the social housing IT team Support the office team with the Health and Safety Training portal Key relationships Internal Director, Office manager, Finance Manager, Surveyor, Site Manager, Roofing leads and operatives and the Scaffolding Manager External Service delivery managers within the social housing territories for Oxfordshire and Berkshire Private customers, Third party providers- product and servicesRequirements Knowledge, Skill & Experience Excellent communication skill- written, verbal, grammar, and punctuation Excellent listening skills Ability to demonstrate empathy and emotional intelligence Excellent attention to detail Ability to work to deadlines and priorities and have excellent time management skills Ability to be adaptable, flexible, agile resourceful, and multi-task Ability to work cross functionally and collaboratively demonstrate great teamwork Benefits Good Pension Scheme 20 days Holiday + Bank holiday A small team with a great working environment and atmosphere. If interested, please get in contact with a Manpower Representative