Customer Logistics Coordinator

Job Title: Customer Logistics Coordinator Location: Basildon, Essex Salary: Up to £37,000 per annum Job Type: Full-time, Permanent Working Hours: 40 hours per week, Monday to Friday (Day Shift) About the Company We are recruiting for a Customer Logistics Coordinator on behalf of a well-established manufacturing company based in Basildon, Essex. The company operates within the Aerospace and Securities Sectors and is known for delivering high-quality products while maintaining strong customer relationships. The Role As a Customer Logistics Coordinator, you will play a key role in coordinating the movement of goods and materials across internal departments to support efficient production and ensure customer delivery targets are met. This role is based on-site in Basildon and requires close collaboration with operations, manufacturing, and customer-facing teams. Key Responsibilities • Expediting and tracking customer jobs through production to achieve on time delivery targets. • Keeping Line of Balances and trackers updated on progress of production jobs. • Overall responsibility for customers in the factory, from pre-launch to shipment. • Supporting daily and weekly production meetings. • Daily communication with leaders across operations and manufacturing to ensure adherence to schedule. • Supporting Program Managers by providing relevant production progress information to customers. • Supporting Continuous Improvement initiatives where required. • Monitoring accuracy of labelling and packaging processes to ensure correct parts and finished assemblies reach the correct customers at the correct time. • Ensuring required paperwork is completed and available to support deliveries, coordinating between sites where appropriate. • Supporting customer and commercial meetings. • Reporting on key customer metrics, including action plans for improvement and timely escalation where necessary. • Data maintenance of all associated sales order lines on the Factory Master ERP system. Qualifications & Experience • Operations administration or customer service experience within a manufacturing environment. What’s in It for You? • Full-time, permanent contract. • Competitive salary up to £37,000 per annum. • Monday to Friday working pattern. • 33 days holiday per year, including a Christmas closure. • Company benefits including pension, life insurance, private medical healthcare, prescription protection eyewear, and employee retail discounts. • Excellent opportunities for growth and development within a supportive and collaborative team environment. How to Apply To apply, please send your CV Lee Evans at Inception Pro Ltd For more information, call DDI