Customer Service Advisor

Customer Service Advisor Location Rotherham Salary or rate £28,000 Contract type Temporary 3 months to Permanent Hours or shifts Monday to Friday 8am to 4pm or 9am to 5pm, with every other Saturday working half days About the role This Customer Service Advisor role is based in Rotherham and offers a salary of £28,000 on a temporary to permanent contract. Working Monday to Friday with alternate Saturday half days, this position would suit an experienced customer focused professional with a background in automotive parts or dealership environments. The role plays a key part in supporting workshop operations and delivering a high standard of service to both internal technicians and external customers. It is ideal for someone who enjoys a fast paced environment, has strong organisational skills, and takes pride in accuracy and customer satisfaction. Key responsibilities Supporting workshop technicians with accurate and timely parts supply Handling inbound parts queries from retail and trade customers Placing orders and tracking deliveries to ensure efficient parts availability Maintaining stock levels and updating inventory records Upselling additional accessories and parts when appropriate Ensuring all paperwork and records are completed accurately and on time Skills and experience required Minimum of 2 years experience as a Parts Advisor in a franchised dealership Proficient with Pinnacle or a similar Dealer Management System Strong organisational and administrative skills Confident communicator with excellent customer service skills Good knowledge of automotive parts and accessories Ability to work well under pressure in a fast paced environment How to apply If this Customer Service Advisor role sounds like a good fit for your skills and experience, please apply today. Suitable candidates will be contacted to discuss the role in more detail