IT Systems Administrator

About the Role We’re looking for a hands-on IT System Administrator to support users at a local European site while working closely with a central IT function. You’ll be the go-to person for day-to-day IT support, keeping systems running smoothly and ensuring a great user experience. This is a great role for someone who enjoys variety, ownership, and being the local IT expert-without the pressure of people management. What You’ll Be Doing * Provide first-line, on-site IT support for hardware, software, and network issues * Resolve incidents locally and escalate complex issues to central IT * Act as the main IT contact for local users * Install, maintain, and manage end-user devices and peripherals * Coordinate repairs and vendors; maintain IT asset inventory * Monitor local network components and support basic patching/cabling * Manage user accounts and access rights (Active Directory) * Implement local IT security standards and handle security incidents * Support IT rollouts, upgrades, and continuous service improvements * Collaboration with central IT team on VPN and WAN issues (read only) What We’re Looking For Essential * IT-related qualification or equivalent hands-on experience * Strong knowledge of Windows client environments * Experience with Active Directory * Basic understanding of networks and Windows Server environments * Confidence supporting printer hardware and peripherals * Good communication skills in English Nice to Have * Experience working in an international or multi-site environment * Knowledge of IT security best practices * Additional European language skills