Quality Manager

Quality Manager We’re looking for an experienced Quality Manager to lead food safety, legality, and quality standards across our manufacturing site. You’ll play a critical role in maintaining BRC compliance, protecting product integrity, and coaching teams to deliver consistently high standards in a fast-paced food production environment. The Role You’ll oversee day-to-day quality operations, ensuring raw materials, in-process, and finished products meet food safety, legal, and customer requirements. You’ll proactively identify and escalate non-conformances, drive continuous improvement, and act as a key technical contact for suppliers, customers, and internal teams. Key Responsibilities * Lead food safety, quality, and BRC compliance across the site * Sample and test raw materials, WIP, and finished goods * Maintain and audit quality documentation, CCPs, HACCP, and prerequisite programs * Conduct internal audits, GMP audits, traceability exercises, and annual recall tests * Manage complaints, NCRs, corrective actions, and quality performance reporting * Oversee environmental testing (water, swabbing, allergens) and supplier approval systems * Ensure accurate technical information is provided to customers and received from suppliers * Update and control the Quality Manual, procedures, and records * Lead by example on compliance, food safety culture, and continuous improvement * Support cross-functional teams to meet service and operational targets Essential Skills & Experience * Quality control experience in a food manufacturing environment * Strong understanding of food safety, HACCP, allergens, and BRC requirements * Ability to work effectively in a fast-paced manufacturing site * Strong communication and influencing skills across all levels * Confident using Microsoft Office and quality systems * Hands-on, resilient, and improvement-focused mindset Desirable * Food Safety and Health & Safety training * Experience in food manufacturing processes Performance Measures * Audit outcomes and compliance performance * Non-conformance and complaint analysis * Wastage and quality KPIs * Delivery against operational timelines