Waking Night Worker

Make a Real Impact - Join Our Team at Open Door! Position: Waking Night Worker Location: St Albans Salary: £26,136 per annum Hours: Full-time (35 hours per week - rolling 4-week rota 9.30pm - 8.30am) Do you want to make a real difference in people’s lives? We are looking for a caring and committed Waking Night Worker to join our team at Open Door, a night shelter providing emergency accommodation for people experiencing homelessness. At Open Door, we create a safe, inclusive space where every individual is treated with compassion and respect. You will work collaboratively with a sleep-in colleague to support people throughout the night, helping them feel empowered, valued and able to move towards greater independence. The Role Ensure the safety and wellbeing of residents overnight Offer emotional support and respond to any crises Communicate clearly and adapt to individual needs Work collaboratively with a sleep-in colleague Promote independence and dignity Maintain accurate records and complete light cleaning dutiesAbout You You are reliable, empathetic and committed to helping others. You will bring strong communication skills and a team-focused approach. Experience is welcome but not essential-full training is provided. Hightown Benefits £26,136 per annum (35 hours per week) 33 days annual leave, including bank holidays, rising to 35 days with service Blue Light Card, access to discounts for national and local retailers Workplace pension and life assurance (three times annual salary) Annual performance bonus and monthly attendance bonus Annual salary and cost of living review Ongoing training and development Employee assistance helplineAppointments are subject to satisfactory right to work, enhanced DBS, reference, and medical checks. We are an Equal Opportunities and Disability Confident Employer