Sales/Export Administrator

Role Overview: The International Sales / Export Administrator provides key support in exporting underlays and accessories, ensuring all orders are shipped efficiently and in compliance with export procedures (post-Brexit Europe & Rest of the World). The role requires handling export documentation, coordinating with internal teams, and maintaining excellent customer service. Key Responsibilities: * Process Export Orders: Receive, process, and acknowledge export orders from customers, agents, or sales managers. * Stock & Shipping Coordination: Check stock, liaise with Credit Control, and arrange shipping logistics with hauliers and warehouses. * Documentation: Prepare and distribute all necessary export documents, ensuring Proof of Export is maintained. * Customer & Freight Liaison: Work with export customers and shipping agents to secure freight rates, payment terms, and resolve claims or compensation issues. * Record Management: File all export records accurately as per company procedures. Person Specification: * Experience: 2+ years in Export Administration. * Skills: Strong communication, numeracy, IT skills, and the ability to work independently. * Attributes: Detail-oriented, proactive, and able to handle complex tasks in a fast-paced environment. Position Type :Permanent , Full time (36.25 hours per week ) Shift pattern : Monday -Friday, 8am-4pm with 45 mins unpaid lunch Holiday entitlement : 25days + 8 bank holidays (with additional service days after 4/8/12 years )