Hotel Purchasing Specialist

JOB TITLE: Hotel Purchasing Specialist DEPARTMENT: Hotel Department Summary: VOSAIO Travel Group has a strong presence in the B2B travel industry, with a proven record of growth in sales and buying power. We collaborate with local suppliers to ensure competitive pricing while delivering high-quality services that offer great value. The Hotel Purchasing Specialist role is an excellent opportunity for anyone who is proactive, a resilient team player who also enjoys working with tight deadlines and is giving their best under pressure in a very dynamic environment. Communication skills within a multi-cultural environment and negotiation skills are essential, as well as a tourism qualification which is preferred but not essential. Key Responsibilities: * Coordinating hotel requests from the international Sales departments. * Contacting suitable suppliers according to sales requirements either by email or telephone to discuss the best offer to finalise the reservation. * Ensuring the booking criteria given by Sales are met, including budget, category, location and matching any given deadline. * Sourcing alternative solutions when the requested location or hotels are not available. * Handling additional requests / project work on an ad-hoc basis. * Negotiating the best possible rates, terms and conditions while establishing excellent relationships with hotels. * Dealing with amendments and negotiating /waive cancellation charges where necessary. * Dealing with inbound telephone, fax and email enquiries and liaising with the Sales, Operations and Accounts departments both in Europe and internationally. * Maintaining good relationships with existing suppliers. * Researching new suppliers to widen the network in all the destinations of responsibility. * Maintaining updated hotel data on the virtual database and booking system. * Handling complaints where they are requested. * Identifying a calendar of events within the area of responsibility to anticipate challenging requests and plan accordingly. * Attending trade fairs, workshops, or local networking events when requested. * Contributing to a positive and professional working environment. Personal Profile: * Fluent in written and spoken English, with proficiency in at least one additional European language * Customer-focused and solutions-oriented, with strong communication and negotiation skills * Able to engage in open and effective discussions with clients, suppliers, and internal teams * Collaborative, hands-on team player who can also work independently and show initiative * Highly organised and detail-oriented, with strong problem-solving and escalation skills * Capable of managing multiple priorities and meeting deadlines in a fast-paced environment * Proactive in developing full knowledge of company systems and procedures * Adaptable, supportive of colleagues, and willing to go the extra mile when required