Estate Services Manager - Ground Maintenance

Estate Services Manager – Grounds Maintenance Building Services & Maintenance (Temporary Contract) Organisation: Housing Location: Croydon, Surrey CR0 Contract Type: Ongoing Start Date: 16 February 2026 Hours: 35 hours per week (work pattern varies weekly based on business needs) Rates: * PAYE: £19.27 per hour Please note: A clean manual driving licence is essential. About the Role Estate Services is at the frontline of the housing service and often the first and most frequent point of contact for residents. As Estate Services Manager – Grounds Maintenance, you will lead and manage a team delivering high-quality grounds maintenance services across a designated geographical area, ensuring estates are safe, well-maintained and places residents are proud to live in. You will also oversee contractor performance (including tree maintenance), carry out estate inspections, manage health and safety compliance and work closely with other frontline teams to enhance resident satisfaction. The role may also require occasional cover for Cleaning Managers. Our Values Our values sit at the HEART of everything we do. All colleagues are expected to demonstrate these through their behaviours, actions and words every day: * Honest * Efficient * Accountable * Respectful * Trusted You’ll be authentic, collaborative, resident-focused and committed to equality, diversity and inclusion, health and safety, compliance and our Code of Conduct. What You’ll Be Doing * Overseeing the effective and efficient delivery of grounds maintenance services within a defined area * Leading, supporting and managing a frontline team, ensuring high performance and positive engagement * Ensuring all health and safety requirements are met, including risk assessments, lone working arrangements and mandatory training * Responding to enquiries from residents and colleagues, ensuring clear, timely and professional communication * Conducting regular estate inspections and reporting communal repairs, compliance hazards or tenancy management issues * Completing one-to-ones, managing performance, addressing underperformance and recognising achievements * Planning and scheduling project works during quieter seasonal periods * Monitoring stock levels and ordering tools, equipment and supplies in a cost-effective manner * Ensuring vehicles and machinery comply with fleet policy and are serviced and fit for purpose * Undertaking any other duties reasonably consistent with the role What You’ll Need * Proven experience in a Grounds Maintenance environment * Strong working knowledge of health and safety, including risk assessments, COSHH and lone working * Demonstrable people management and leadership experience, including motivating and developing teams * A proactive, solutions-focused approach with strong problem-solving skills * Understanding of value for money and service charges, with the ability to identify efficiencies * Excellent customer focus and the ability to build positive relationships with residents * Strong written and verbal communication skills * High attention to detail, particularly when carrying out estate inspections * A clean manual driving licence Why Join? You’ll play a key role in shaping safe, welcoming and well-maintained communities, working for a large organisation with a strong local presence and a genuine commitment to residents and colleagues alike. To apply please send your CV in response to this ad, including your contact details are upto date. CV's will be short listed as received with online interviews and compliance checks being completed straight away