Assistant Service Centre Manager

About the Company: Contek Recruitment are working on behalf of our client who is a leading manufacturer of refuse collection vehicles (RCVs), bodies, and bin-lifting systems, holding a dominant market share in the UK and a strong international presence. They produce over 1,000 units annually, specializing in safe, low-entry cabs (Elite 6) for urban environments. They focus on safety, sustainability, and complete, customizable waste management solutions. The role is based in Croydon, CR0 4YL, with a competitive salary ranging from £48,500 to £50,350 plus Quarterly and annual bonus which can reach 3k extra annually. Why This Role Stands Out: - Join a market leader in the waste management industry with a strong international presence. - Be part of a company that prioritises safety, sustainability, and innovation. - Engage in a role that offers both leadership and hands-on operational responsibilities. - Work in a dynamic environment that encourages continuous improvement and efficiency. - Enjoy a structured work schedule, Monday to Friday, with a focus on work-life balance. Key Responsibilities: - Support the day-to-day running of the Service Centre to ensure smooth, efficient operations. - Deliver excellent customer service and build strong relationships with customers. - Drive quality, safety, and productivity across the workshop. - Lead and support the team—motivating, guiding, and helping them perform at their best. - Identify opportunities to improve efficiency, reduce costs, and enhance service delivery. Skills, Experience, and Education: Communication: - Clear and effective communication skills, both written and verbal. - Confident decision-making abilities and a proactive mindset. Knowledge/Expertise: - Experience in a commercial vehicle workshop or similar environment. - Strong leadership and team-building skills. Innovation: - The ability to stay organised, prioritise effectively, and maintain high standards under pressure. - Flexibility to meet operational needs, including occasional travel. Business Impact: - Ensuring compliance with all operational, safety, and environmental standards. - Driving continuous improvement initiatives to enhance service delivery. Accountabilities: - Ensure task completion with a focus on quality and efficiency. - Provide leadership and support to the team, fostering a collaborative and productive work environment. Call to Action: Ready to take the next step in your career and help lead a high-performing Service Centre? Apply today