School Operations Officer

School Operations Officer 📍 Redditch 🏫 Secondary School | Bordesley Trust 📅 Start: As soon as possible / by agreement Smile Education is working in partnership with a successful and vibrant secondary school in Redditch, part of the Bordesley Trust, to recruit a highly organised, professional, and committed School Operations Officer. This is a key leadership role within the school’s support structure, ideal for an experienced operations professional who thrives in a varied, fast-paced environment and enjoys making a real impact on the day-to-day life of a school community. The Role Working closely with the Headteacher and Senior Leadership Team, the School Operations Officer will lead the school’s non-teaching operations, ensuring the school runs safely, efficiently, and in full compliance with statutory and Trust requirements. Key responsibilities include: Leadership and line management of the administration and site teams Oversight of health & safety, premises, contractors, and compliance Management of policies, SLAs, contracts, and statutory records Maintenance of the Single Central Record (SCR) in line with safeguarding requirements Coordination of staff inductions, HR administration, and personnel records Liaison with the Trust HR department to support smooth HR processes Oversight of fire drills, lockdown procedures, and risk assessments Supporting school communications, including newsletters, reports, and social media content Producing operational reports for governors and senior leadersThe Ideal Candidate Will Have GCSEs (or equivalent) in English and Mathematics (Grade A–C / 4–9) Strong experience in school operations, administration, facilities, or compliance Proven leadership and staff management experience Excellent organisational, communication, and interpersonal skills A calm, professional, and proactive approach to problem-solving A strong understanding of safeguarding, health & safety, and compliance within an educational settingExperience working within a secondary school or multi-academy trust is highly desirable. In Return, You Will Benefit From Joining a strong, supportive, and dynamic school team Working in a school with high aspirations for students and staff Access to excellent career development opportunities Benefits including: Employee Assistance Programme Work Perks Bike to Work Scheme Discounted local gym membership Will Writing Service Free financial adviceHow to Apply This role is being recruited by Smile Education, on behalf of the school. 📧 Email Megan: (url removed) 📞 Call: (phone number removed) for more information Smile Education is committed to safeguarding children. All applicants will be subject to thorough compliance checks, including DBS, Barred List, Prohibited List, and qualifications verification. Ref: SM1LET We are committed to safeguarding children. Each applicant will be expected to undertake compliance checks including Prohibited list, Barred list, DBS and Qualifications