Residential Estates Manager (Block / Property Manage...

Residential Estates Manager (Block / Property Management) Mayfair, London £55,000 – £65,000 (DOE) Monday–Friday | On-site (5 days per week) We are recruiting for an experienced Residential Estates Manager to oversee a prestigious high-end residential portfolio based in Mayfair. The portfolio consists of prime, luxury buildings, including a number of listed and heritage properties, requiring a professional and service-led approach. This is a client-facing role suited to someone with strong block and residential property management experience, combined with a working knowledge of facilities management and building operations. Key Responsibilities: * Manage a portfolio of premium residential buildings in Mayfair, ensuring high standards of service and presentation * Act as the main point of contact and escalation point for residents and stakeholders within your patch * Handle day-to-day tenant and communal area issues, ensuring prompt and professional resolution * Liaise with contractors and service providers to deliver planned and reactive maintenance * Work closely with Facilities Managers, Building Managers, General Managers, and other Property Managers across the wider estate * Manage and control service charge budgets, including setting, monitoring, and reconciling expenditure * Raise service charge demands and support budget preparation and year-end reconciliations * Oversee compliance across buildings, including health & safety, fire safety, and statutory inspections * Carry out regular site inspections and produce reports and action plans * Support planned maintenance and minor works across the portfolio * Ensure all activity aligns with managing agent and landlord standards and procedures Required Experience: * Proven experience in residential block / property management * Good working knowledge of facilities management and building services * Experience managing service charge budgets and financial reporting * Strong stakeholder and tenant management skills * Comfortable working with contractors and managing agents * Experience working with high-end or heritage / listed buildings is highly desirable * Professional, well-presented, and confident in a client-facing environment Package: * Salary: £55,000 – £65,000 (DOE) * Based in Mayfair * Monday to Friday, fully site-based * Excellent long-term career opportunity within a leading property management environment Apply now or contact us for a confidential discussion