Vehicle Technician Department: Aftersales / Workshop Reports To: Workshop Controller / Service Manager Role Purpose The Vehicle Technician is responsible for carrying out servicing, maintenance, diagnostics, and repairs to a high standard, ensuring vehicles are safe, reliable, and returned to customers in line with manufacturer and dealership standards. Key Duties & Responsibilities Vehicle Maintenance & Repair * Carry out servicing, maintenance, and repair work on vehicles * Diagnose mechanical and electrical faults * Complete repairs accurately and efficiently to manufacturer standards * Road test vehicles where required Diagnostics & Fault Finding * Use diagnostic equipment to identify faults * Carry out repairs on engines, transmissions, brakes, suspension, steering, and electrical systems * Rectify faults right first time to minimise repeat work Workshop Performance * Work to efficiency and productivity targets * Accurately complete job cards and service documentation * Support workshop workflow and productivity Quality, Compliance & Safety * Ensure all work complies with manufacturer standards and warranty requirements * Follow health & safety procedures and workshop policies * Maintain a clean, safe, and organised working environment Customer Support * Provide clear and accurate technical information to Service Advisors * Support high levels of customer satisfaction Skills, Knowledge & Experience * Qualified Motor Vehicle Technician (NVQ Level 2 or 3 / City & Guilds) * Previous experience in a dealership or independent workshop * Good mechanical and electrical knowledge * Experience using diagnostic equipment * Full UK driving licence Personal Attributes * Reliable and professional * Quality-focused with strong attention to detail * Able to work independently and as part of a team * Proactive and motivated