Production Team Leader Location: Staffordshire Salary: £35,000 Job Type: Full-time | Permanent 5% matched pension UNUM – Critical illness insurance Simply Health – Health scheme (not insurance) DIS – 1x Annual Salary 20 days Annual leave, plus BH’s and 1 additional day to celebrate birthday. What We’re Looking For * Proven experience as a Production Team Leader / Supervisor * Strong leadership and people-management skills * Background in manufacturing or production environments * Solid understanding of health & safety, quality systems, and KPIs * Confident communicator with a hands-on leadership style * Lean manufacturing experience highly desirable Concept are recruiting an experienced Production Team Leader to lead, motivate, and develop a team of production operatives within a fast-paced manufacturing environment. This is a hands-on leadership role with full responsibility for Safety, Quality, Cost, Delivery, and People (SQCDP) performance. You will play a key role in meeting production targets, driving continuous improvement, and maintaining high operational standards while fostering a positive, high-performing team culture. Key Responsibilities Team Leadership & Communication * Lead daily SQCDP meetings * Clearly communicate production targets, priorities, and expectations * Build strong relationships with customers and internal departments * Escalate issues promptly to the Production Manager Health & Safety * Maintain a safe working environment through audits and risk assessments * Investigate accidents and incidents, ensuring corrective actions are completed * Enforce safe systems of work and method statements * Conduct return-to-work interviews following absence Quality * Investigate customer complaints and manage corrective actions within SLA targets * Ensure accurate data capture and reject logging within the QA system * Conduct audits to ensure compliance with company and customer standards Cost & Productivity * Monitor and control labour hours against production plans * Accurately record planned downtime and approve production hours via ERP * Drive productivity improvements through Lean, VA activity, and waste reduction Delivery * Create and manage visual production plans aligned to customer demand * Ensure on-time delivery and proactively communicate potential delays * Coordinate with other departments to resolve production issues People Management * Manage performance using QCD measures * Recognise and reward strong performance * Address performance and conduct issues in line with company procedures * Coach team members, set SMART objectives, and support development plans * Support onboarding, training, and skills development using the versatility matrix Continuous Improvement * Engage teams in Kaizen, 5S, CI, and structured problem-solving activities * Support improvement projects focused on safety, quality, and efficiency