Customer Service Advisor Administrator

Customer Service Advisor / Administrator – Chesterfield £26,400 + Bonus + 31 Days Holiday + Pension Hours: • Mon–Thu: 8:00am – 4:30pm • Fri: 8:30am – 3:30pm Francesca’s Recruitment Ltd is recruiting a Customer Service Advisor / Administrator for a global manufacturer within the construction market. This is an excellent opportunity for someone who is bubbly, friendly, and confident, while also being highly organised, accurate, and efficient in a busy environment. If you enjoy helping customers, solving problems, and keeping everything running smoothly behind the scenes, this role offers great variety and long‑term progression. What You’ll Be Doing * Supporting customers with parts enquiries * Providing product advice and technical information * Processing orders, quotes, and invoices * Coordinating dispatch and tracking backorders * Keeping customers updated and building strong relationships * Working with inventory to manage stock levels * Identifying slow‑moving stock and supporting sales activity * General administration to support the wider team What We’re Looking For * Customer service or sales experience (automotive, engineering, or construction ideal) * A bubbly, positive personality with strong people skills * Must be confident and professional on the telephone, with the ability to build rapport quickly * Excellent communication and relationship‑building ability * Organised, accurate, and proactive — someone who gets things done * Strong technical aptitude and willingness to learn * Confident using Microsoft Office; CRM/ERP experience is a bonus * A team player who thrives in a fast‑paced environment Why Apply * £26,400 salary * Bonus scheme * 31 days holiday including bank holidays * Pension * Friendly, supportive team * Global, well‑established brand with strong career prospects If you’re customer‑focused, enthusiastic, and ready to grow your career, apply today. #CustomerServiceJobs #ChesterfieldJobs #ConstructionJobs #Administrator #SalesSupport #Recruitment #FrancescasRecruitment #HiringNow #CareerOpportunity