Chief Operating Officer

Zest4Talent is recruiting for a high-growth fintech seeking a Chief Operating Officer (COO) to work closely with the Founder & CEO and lead the business through its next phase of scale. This is a senior, hands-on COO role with real ownership, influence, and equity upside. The Role * Own day-to-day operations across Credit Risk, Underwriting, Customer Service, Product, People, Finance Ops, and Regulatory * Scale the lending operation and platform to support rapid loan book growth * Drive execution, performance management, and continuous improvement * Lead People & Culture, including hiring, leadership development, and people operations * Oversee internal finance operations with the CFO and external providers * Ensure compliance with FCA regulation, Consumer Duty, and GDPR * Manage relationships with investors, regulators, and funding partners Requirements * 10+ years’ experience in financial services / fintech * Previous COO, VP, or Head of Operations experience (or ready to step up) * Proven experience scaling teams and operations in a high-growth or scale-up environment * Strong leadership with a hands-on, delivery-focused approach * Experience in regulated lending or consumer credit (desirable) Package * £90,000–£120,000 salary + equity * Hybrid working – London office (min. 2 days per week) * 40 days annual leave plus birthday off 🎉 * Senior role in a purpose-driven fintech Managed by Zest4Talent, specialist recruitment agency. UK-based role. Right to work in the UK required. Zest4Talent is a specialist recruitment agency working in partnership with its clients. We value inclusivity and diversity and are committed to equal opportunities for all candidates