Customer Service Administrator

Anderson Knight is working in partnership with a prestigious drinks company based in Catrine, Scotland, to recruit an Administrative Assistant to join their Customer Services team. This is an excellent opportunity for a motivated and ambitious individual looking to build their career within a well-established and supportive business. This role is ideal for someone at the start of their career who is interested in customer service and office based work. You will join a friendly, supportive team where full training will be provided. As a Customer Service Advisor, you will help with basic admin tasks, respond to customer enquiries, and support the team with day to day duties. This is a great opportunity to build confidence, learn new skills, and grow within the company. Key Responsibilities * Manage and maintain the shared customer service inbox, ensuring timely and accurate responses * Perform data entry tasks with high attention to detail * Provide general administrative support to the customer service team and wider business * Prepare and update documents, reports and spreadsheets using MS Office, particularly Excel * Support internal processes to ensure efficient workflow and strong customer service delivery * Work closely with a small team of three, contributing to a positive and collaborative environment About You * Previous experience in an administrative or customer service support role * Confident using MS Office packages, especially Excel * Strong organisational skills with the ability to prioritise workload * Excellent communication skills, both written and verbal * High attention to detail and a proactive approach * Positive attitude with a desire to learn, grow and progress within the business * Due to limited transport links, a full driving licence and access to a car are essential What’s on Offer * Salary from £25,000 depending on experience * Full-time role, Monday to Friday, 9am–5pm * Flexible Fridays with a 2pm finish * Fully office-based role within a friendly and supportive team * Excellent opportunity for development and progression * Staff discount on products If you are interested in this opportunity, please apply with your CV in confidence