Technical Service Manager

Technical Service Manager – International Client, UK HQ – £80,000 We are seeking an experienced Technical Service Manager to oversee a high-profile technical account for an international client at their UK headquarters. This is a senior, hands-on role, ideal for a proactive professional with strong technical expertise and experience managing multi-disciplinary teams and service delivery. Location: UK HQ Salary: Up to £80,000 per year Key Responsibilities: * Manage the day-to-day delivery of technical services for a high-profile account * Oversee contractors, service providers, and internal teams to ensure SLA compliance * Monitor performance, budgets, and service delivery standards * Provide technical guidance and strategic oversight for complex systems and operations * Maintain accurate records and reports on service delivery, performance, and costs * Drive continuous improvement initiatives to enhance efficiency and service quality Requirements: * Proven experience in technical account management or service management * Strong technical knowledge in relevant systems and operations * SAP experience essential * Ability to lead multi-disciplinary teams and manage contractors effectively * Excellent organizational, problem-solving, and communication skills Benefits: * Competitive salary up to £80,000 per year * Senior role with responsibility for a major international account * Hands-on, influential position with opportunity to shape service delivery If you are a technically skilled professional with SAP experience and a track record of managing high-profile accounts, we’d love to hear from you