Sales and Ecommerce Administrator

Involve Recruitment (Midlands) Ltd are once again working alongside a progressive, well establish and customer focused company in the heart of Wolverhampton for a Customer Service Advisor This role is apart of a busy and vibrant team, lead by THE BEST Customer Service Management team! The initial contract will be a 12 month fixed term covering maternity HOWEVER they have won a big contract which starts next year so apply yourself and you could 100% obtain a permanent contract! The role is very much looking after the customer accounts from start to finish! Salary - £25,000 Working hours - Monday to Thursday 9-5, Fridays 8.30-4.30 Daily duties include: · Provide excellent customer support via phone and email to resolve customer inquiries · Collaborate with internal and external depts such as Warehouse, Operations, Procurement · Processing orders, logo creation on system and deliveries to meet SLA’s · Co-ordinate samples with customer and creative team · Shopify - Ecommerce Activities · Processing of customer returns and refunds Previous experience in a customer service role is required along with knowledge of Microsoft Office and a huge bonus of Shopify If you have the above, with a bubbly and proactive nature then please apply