Customer Service Administrator

Customer Service Administrator - Rotherham – up to £27,600 Chase & Holland are working closely with a dynamic, rapidly growing business who are looking for a Customer Service Administrator on a full time permanent basis.  As a Customer Service Administrator, you will be responsible for all ensuring product delivery in line with customer demand. We’re looking for an individual with excellent attention to detail with strong communication skills. Benefits: Competitive salary 25 days holiday plus bank holidays Free onsite parking Early finish on a Friday Customer Service Administrator Responsibilities:   Maintain and update customer and product data to meet legal, technical, and customer requirements Manage new product introductions and ensure accurate pricing, promotions, and stock information Troubleshoot and resolve distribution and delivery issues, including damaged goods, P.O. discrepancies, and late deliveries Oversee returns, claims, and invoicing to control costs and ensure accurate financial reporting Process orders via Sage 50, 3PL, and customer portals, monitoring stock levels and ensuring OTIF compliance Support export sales and EU customers, including Brexit-related certifications and freight scheduling Produce reports and insights for sales and operational teams to drive continuous improvement Required skills and experience:   Experience in a similar role Commercial and business acumen Problem solving skills – identify issues and present solutions Ability to multi-task, prioritise and meet deadlines Strong attention to detail, methodical and investigative approach Team player who will work with others to achieve company goals If you are interested in finding out about this exciting Customer Service Administrator opportunity, please click ‘apply now’. Chase & Holland acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. We specialise in finance, supply chain, HR, IT and office support recruitment and comfortably service Yorkshire, Derbyshire, Nottinghamshire, Leicestershire, Staffordshire and Lincolnshire