Soft Services Supervisor

Soft Services Supervisor Location: Plymouth Contract: 3-Month Fixed Term Salary: £37,900 (pro rata) Hours: 37.5 hours per week Sector: Commercial & Residential Services We are a well-established commercial and residential services provider operating across Plymouth, delivering high-quality soft services to a varied client base. We are currently seeking an experienced Soft Services Supervisor to join us on a 3-month fixed-term contract. The Role The Soft Services Supervisor will oversee the delivery of soft services across multiple sites, ensuring high standards, compliance, and excellent customer service. This is a hands-on supervisory role requiring strong leadership and organisational skills. Key Responsibilities * Supervise soft services teams across commercial and residential properties * Ensure services are delivered in line with contracts, KPIs, and company standards * Conduct site inspections, audits, and quality checks * Manage staff rotas, attendance, and short-notice cover * Train, support, and motivate operatives * Act as a point of contact for clients and resolve issues efficiently * Ensure health & safety and compliance requirements are met * Complete reports and maintain accurate records About You * Proven experience in a soft services or facilities management supervisory role * Strong people management and communication skills * Good working knowledge of health & safety requirements * Ability to manage multiple sites and priorities * Professional, reliable, and customer-focused * Full UK driving licence preferred What We Offer * Salary of £37,900 per annum (pro rata for 3 months) * 37.5-hour working week * Opportunity to work with a supportive and professional team * Valuable experience within a reputable services provider How to Apply If you are an experienced Soft Services Supervisor available for a short-term contract and based in or near Plymouth, we would be pleased to hear from you. Please apply with your CV and a brief cover note outlining your relevant experience