Head of B2C Operations & Live Commerce

Salary: Competitive, with performance-related bonus Industry: Fashion / Online Retail Our client based in Peterborough are a fast-growing group of fashion companies with a 10-year track record and an established online retail presence. Their business continues to scale year on year, and 2026 marks an exciting next phase as we expand into online live-selling and new B2C opportunities. They are now looking for a dynamic, entrepreneurial leader to head up our B2C operations and play a pivotal role in shaping the future of the business. The Role This is a senior, hands-on role heading up their online store and building a team to launch live-commerce operations. You will oversee the day-to-day running of the business while also building and launching an entirely new live-selling arm from the ground up. Key responsibilities include: * Overseeing online retail operations, including stock uploads, product launches, buying, and merchandising * Managing and developing marketing activity to drive growth * Taking ownership of operational processes and performance, and delivering agreed revenue targets * Launching and scaling a new online live-selling channel * Recruiting, building, and managing a live-selling team * Developing strategy, structure, and workflows for this new business segment * Working closely with senior stakeholders to drive commercial growth About You This role would suit someone who thrives in a fast-paced, start-up-style environment and enjoys both strategy and execution. You are likely to be: * Lively, energetic, and commercially minded * Entrepreneurial, with a “build and grow” mindset * Experienced in online retail, buying, e-commerce, or fashion operations * Confident managing teams and taking ownership of results * Passionate about fashion and digital retail * Comfortable wearing multiple hats in a growing business Experience with live-selling, social commerce, or content-led retail is a bonus, but not essential. Why Join their team? * Be part of a well-established business with a start-up feel * Play a key role in launching an entirely new revenue stream * Competitive salary with bonus structure * Opportunity to grow alongside the business If you’re looking for a role where you can truly make your mark and help shape the future of a fashion business, we’d love to hear from you. Working schedule: Monday to Friday (phone number removed)pm Training will be provided and based in Corby (NN18) 6weeks. Job Type: Permanent