Spare Parts Sales Manager

Position: Spare Parts Sales Manager Job ID: 1298/107 Location: Newcastle Rate/Salary: £50,000 Benefits: 1298/107 Type: Permanent HSB Technical Ltd is a specialist recruiter within the Power & Propulsion, Shipbuilding, Maritime Shipping, Energy and Subsea sectors – visit: www . hsbtechnical . com for a list of our vacancies. We have a number of permanent and contract vacancies for multiple businesses across the UK and overseas. The below job description will outline this position of: Spare Parts Sales Manager Typically, this person will drive revenue growth through pro-active outbound sales of spare parts to new and existing customers. This is a hands-on sales role focused on identifying opportunities, re-engaging dormant accounts, and converting enquiries into orders. The role requires a CRM-driven approach to pipeline management and a relentless focus on outbound activity rather than reactive order processing. HSB Technical’s client is an established and well-regarded business entity. Duties and responsibilities of the Spare Parts Sales Manager: * You Will: Pro-actively identify and pursue sales opportunities for spare parts across the customer base * Re-engage dormant and lapsed accounts with an aim of recovering lost business * Manage and grow key accounts through regular contact, up-selling and cross-selling * Ensure same-day acknowledgement of all enquiries and adhere to quote turnaround SLAs * Maintain accurate CRM records of all customer interactions, opportunities and pipeline activity * Oversee the quotation process for spare parts, ensuring the team meets turnaround SLAs and quality standards * Coach and support the parts team on identifying up-selling opportunities and effective customer communication * Collaborate with Service, Operations and Marketing to identify up-sell and cross-sell opportunities * Support marketing initiatives by contributing to campaign ideas, providing market intelligence, and following up on marketing-generated leads * Provide regular sales performance reports to management, including pipeline status and conversion metrics * Attend customer sites, exhibitions and industry events as required to generate new business * Develop expert knowledge of the product range to provide technical guidance to customers * Support OEM partner relationships by promoting genuine parts supply through OEM partners * Create positive working relationships with key internal stakeholders across service, operations, and workshop teams to identify cross-sell opportunities Qualifications and requirements for the Spare Parts Sales Manager: * Experience in marine, power generation, oil & gas or similar industrial sectors * Knowledge of diesel engines, turbochargers or related mechanical components * Experience with Microsoft Dynamics or similar ERP/CRM systems * Understanding of technical drawings and parts catalogues * Understanding of value-based pricing for parts and consumables * Experience working with OEM parts supply or franchise agreements This vacancy is being advertised by HSB Technical Ltd who have been appointed to act as a recruitment partner for this role