Transport Administrator

Transport Administrator – Fulfilment Team (Temp - Permanent) Monday–Friday | 37.5 hours per week (30 mins unpaid lunch) Salary: £26,500 per annum (Temp pay equivalent: £13.58 per hour) We’re looking for a detail-driven Transport Administrator to join a busy Fulfilment Team, supporting day-to-day transport operations and ensuring freight movements, returns and invoicing are managed accurately and efficiently. This is a great role for someone who enjoys a fast-paced environment, is confident working with systems and spreadsheets, and can communicate clearly with customers, carriers and internal teams. What you’ll be doing * Create and maintain domestic freight records (inbound/outbound), including backloads, return loads and pallets * Book and build return loads, coordinate collection windows, chase confirmations and resolve access/ETA issues * Prepare and reconcile customer invoices, checking rate cards/surcharges and resolving invoice queries * Liaise with customers regarding collection times, POD queries and service updates, keeping accurate service logs * Keep TMS/WMS and spreadsheets up to date and accurate * Produce daily/weekly KPIs (e.g., OTIF, returns, cost-to-serve) * Support the transport/warehouse interface (returns put-away, damages claims, pallet reconciliation) * Escalate exceptions promptly and suggest corrective actions to prevent reoccurrence What we’re looking for * Experience in a transport, logistics, fulfilment or warehouse admin role (or similar fast-paced operations environment) * Confident using TMS/WMS systems and Excel/spreadsheets (accurate, organised, comfortable with data) * Strong attention to detail with the ability to manage multiple tasks and deadlines * Clear communicator — comfortable dealing with customers, hauliers and internal teams * Practical problem-solver who can spot issues early and escalate appropriately Why join? * Stable, temp - permanent role in a busy fulfilment operation * A role with real variety: transport admin, returns coordination, customer liaison and KPI reporting * Opportunity to develop your experience across transport and warehouse operations Apply now if you are interested