Job Opportunity: Engagement Administrator 📍 Location: Bangor 🕒 Hours: Full-Time 📅 Contract: Until March 2026 💷 Rate: £15 per hour 🏛️ Sector: Public Sector / Non-Profit Are you a detail-driven administrator with a friendly phone manner and solid tech skills? Join a supportive engagement team in Bangor, where your work will help deliver meaningful services to the community. 💬💻 🔍 What You'll Be Doing: 🗂️ Managing client records using Microsoft Dynamics 365 CRM ✅ Creating, updating, and assigning tasks within the CRM system 📞 Handling incoming calls professionally, taking accurate messages while ensuring sensitive calls are passed to trained staff 🤝 Supporting the team with day-to-day admin and coordination 🏢 Working in office in Bangor 🧠 What You'll Need: 💻 Strong computer skills and CRM experience (Dynamics 365 preferred) 📞 Excellent telephone manner and communication skills 🕊️ Ability to handle sensitive information with care and discretion 🗣️ Welsh language skills are a bonus, but not essentialThis is a fantastic opportunity to be part of a purpose-led organisation making a real difference. 🌱 Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)