Sales Support Administrator

I am looking for a Sales Customer Support Executive to join my client’s dynamic Sales team at their Basingstoke headquarters. This is a customer-facing, commercially focused role, supporting both UK and international accounts while working closely with their field sales teams. Key Responsibilities * Support UK and Export customers as part of the Internal Sales team * Build, maintain, and grow strong relationships with new and existing customers * Work closely with the external field sales team to support sales activity * Proactively engage customers via phone and email * Identify new product opportunities and manage sales proposals * Process and track customer orders accurately and efficiently * Complete new customer account setup and onboarding * Maintain accurate customer data within CRM systems (VECTA) * Use product literature, videos, promotions, and marketing materials to drive sales About You You’ll be customer-focused, confident, and commercially minded, with a genuine enthusiasm for building relationships and supporting sales growth. Experience & Skills: * Previous customer service or telephone sales experience (preferred) * Proficient in Microsoft Outlook and Excel (essential) * Experience using CRM systems is advantageous (e.g. Opera, VECTA) * Additional language skills are an advantage (French or German preferred but not essential) * Cultural awareness of European markets is beneficial What’s on Offer * Competitive salary * 24 days annual leave plus bank holidays * Company pension scheme * Life insurance * Hybrid working (up to 2 days per week from home) * Eligibility for company bonus scheme after 3 months